Privacy Policy

Medera Global respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us regarding medical coordination services.

1. Data Controller

The data controller responsible for processing personal data on this website is:

Medera Global
Email: contact@mederaglobal.com

If you have any questions about this policy or your personal data, you may contact us at the email address above.

2. Personal Data We Collect

When you visit the website, we may collect the following information:

Technical data such as IP address, browser type, operating system, and device information.
Website usage data such as pages visited, time spent on pages, and navigation patterns.
Information you provide directly through contact forms, such as your name, email address, phone number, and any information you choose to share about your inquiry.

3. Purpose of Processing

We process personal data for the following purposes:

Responding to inquiries submitted through the website.
Coordinating consultations and service requests.
Improving website performance and user experience.
Ensuring the security and proper functioning of the website.

4. Legal Basis for Processing

Under the General Data Protection Regulation, we rely on the following legal bases:

Consent, when you voluntarily submit information through the website.
Legitimate interest, for maintaining website security and improving our services.
Contractual necessity, when personal data is required to coordinate services requested by the user.

5. Cookies

Our website uses cookies to ensure proper functionality and improve user experience.

Necessary cookies are required for the website to function and cannot be disabled.
Optional cookies may be used for analytics or performance monitoring and will only be used with your consent.

You can accept or reject optional cookies through the cookie banner displayed when you visit the site.

6. Sharing of Data

We do not sell personal data.

Personal data may be shared only when necessary to provide our services. This may include partner hospitals, physicians, service providers supporting the operation of the website, or legal authorities if required by law.

7. Data Retention

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, or loss.

However, no internet transmission can be guaranteed to be completely secure.

9. Your Rights

If you are located in the European Economic Area, you have the right to:

Request access to your personal data.
Request correction of inaccurate data.
Request deletion of your personal data.
Request restriction of processing.
Object to processing based on legitimate interests.
Request data portability.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@mederaglobal.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always be published on this page.